Building a Culture of Compliance: Actionable Steps to Minimize Risk and Empower Leadership
As we conclude our blog series on critical employment law topics, we want to leave you with a clear, actionable roadmap for building a culture of compliance within your organization. Compliance is not just about avoiding legal pitfalls—it is about fostering an environment where policies are followed, risks are minimized, and employees feel confident that your business operates fairly and transparently.
At Eckberg Lammers, P.C., we specialize in helping businesses not only navigate complex employment laws but also create a culture that prioritizes smooth operation of your business at every level. In this final post, we will provide you with essential steps to streamline your approach to compliance, from training and documentation to legal reviews and leave policies.
The Importance of a Culture of Compliance
A culture of compliance starts with leadership but should be woven into the fabric of your entire organization. It is not just about meeting legal obligations—it is about creating an environment that supports ethical behavior, transparency, and accountability.
Why does this matter? Because businesses that prioritize compliance are more likely to avoid costly legal disputes, employee turnover, and reputational damage. Moreover, a strong compliance culture can increase employee satisfaction, boost productivity, and help you attract top talent, all while mitigating risk. Even more, today’s consumers are becoming much more attuned to the ethical practices of the companies they support. As consumers increasingly seek to engage with businesses that align with their values, prioritizing compliance and ethical practices can enhance your reputation, attract loyal customers, and position your organization as a trusted leader in the marketplace.
So, how can you start building this culture? Here are the actionable steps we recommend.
- Invest in Manager and Leadership Training
Your managers and leadership team play a pivotal role in ensuring compliance. They are the ones who execute policies, make decisions, and enforce company standards, so it is critical they have the right training.
What to do:
- Offer regular training sessions that cover both hard and soft skills, including legal topics such as harassment prevention, anti-discrimination laws, and compliance with workplace regulations.
- Empower managers to identify compliance risks early and reach out to appropriate resources to help manage legal risks with confidence.
- Train leadership to understand the potential legal implications of their decisions, such as disciplinary actions, accommodations, and performance reviews.
By investing in your managers’ development, you not only ensure that they are equipped to handle day-to-day challenges but also create leaders who model compliance and ethical behavior.
- Create Clear, Accessible Policies and Documentation
Clear, up-to-date policies are the foundation of any strong compliance culture. Employee handbooks, internal manuals, and job descriptions are more than just documents—they are tools that define your organization’s standards, clarify expectations, and outline the procedures for handling various situations.
What to do:
- Regularly review and update your employee handbook and other critical policies, such as your leave management policies, anti-discrimination policies, and workplace conduct standards.
- Document all processes and decisions, from leave requests and disciplinary actions to performance evaluations and workplace accommodations. This documentation not only helps ensure consistency but also provides protection should a dispute arise.
- Ensure that your policies comply with both federal and state laws, as regulations can vary by location.
When policies are clear and readily accessible, employees understand their rights and responsibilities, and you can demonstrate that your company has set expectations from the outset.
- Implement Robust Leave Management Systems
Leave management is one of the most complex areas of employment law, and getting it wrong can lead to significant liability. Whether it is FMLA, ADA, or paid time off, employers must ensure they are handling leave requests properly and consistently.
What to do:
- Establish clear procedures for employees to request leave, and ensure that those procedures are well communicated and documented.
- Create an automated system to track leave balances, approvals, and absence patterns, helping HR stay on top of compliance with federal and state laws.
- Engage in regular reviews to ensure your leave policies remain up-to-date with evolving laws.
- Always have managers consult with HR as a first step in a leave scenario and encourage your HR to regularly use legal counsel in the background to ensure the company is appropriately balancing their operational needs, employee rights, and risk tolerance.
A leave management process helps protect your business from legal challenges and ensures fairness for employees, which is crucial for maintaining a compliant and positive work environment.
- Conduct Regular Legal Reviews and Audits
Laws and regulations are constantly evolving, and staying compliant requires ongoing attention. By conducting regular legal audits and reviews of your employment practices, you can identify potential risks and make necessary adjustments before issues arise.
What to do:
- Schedule annual audits of your HR policies, classification of workers (employee vs. independent contractor), and other compliance areas.
- Review how your company handles sensitive areas such as discrimination claims, wage and hour laws, and accommodation requests.
- Conduct other audits such as I9 audits, benefits audits, etc.
- Use legal counsel to assist with these audits to ensure that you are meeting all legal requirements and proactively addressing potential compliance gaps.
Regular reviews not only help protect your business from legal risks but also demonstrate a proactive commitment to maintaining a compliant and ethical workplace.
- Foster Open Communication and Reporting Channels
An essential part of any culture of compliance is fostering open communication. Employees should feel comfortable reporting potential violations or concerns without fear of retaliation. By offering multiple reporting channels and fostering a supportive environment, you can encourage transparency and early identification of issues.
What to do:
- Establish a clear, confidential reporting system for employees to report concerns related to harassment, discrimination, or unethical behavior.
- Regularly remind employees about the reporting channels and the protections they have when coming forward.
- Act swiftly and transparently when issues are raised, showing that your company is serious about addressing concerns and maintaining a compliant workplace.
When employees feel safe and supported, they are more likely to report issues early, preventing small problems from becoming large, costly legal concerns.
- Promote Regular Training and Awareness
Compliance is not a one-time effort—it is an ongoing process. Regular training for all employees on compliance-related topics, including workplace safety, harassment prevention, and anti-discrimination policies, is essential to keep everyone on the same page.
What to do:
- Offer mandatory compliance training for all employees, focusing on key areas such as workplace behavior, safety, and legal rights.
- Provide training to help managers recognize signs of non-compliance or potential legal risks, such as handling performance reviews, disciplinary actions, and leave requests appropriately.
- Keep training content updated to reflect any changes in laws or company policies.
The more your employees and managers understand their roles in maintaining compliance, the more likely they are to follow company policies and prevent legal issues.
Conclusion: Moving Forward with Confidence
Building a culture of compliance takes time, effort, and the right tools, but it is an investment that will pay off in the long run—both internally and externally. By taking proactive steps to improve training, streamline documentation, manage leave requests, and conduct legal reviews, you not only ensure legal compliance but also create a strong, supportive work environment that empowers leadership at all levels. This, in turn, strengthens your business by fostering employee trust, boosting morale, and increasing retention.
Externally, these efforts build a reputation for your company as an ethical, responsible organization that values fairness and transparency. Today’s consumers are increasingly drawn to businesses that align with their values, and a commitment to compliance enhances your company’s standing in the marketplace.
At Eckberg Lammers, P.C., we are committed to helping organizations navigate the complex landscape of employment law, mitigate risk, and ensure compliance. If you are ready to take the next step in building a compliant, thriving workplace, we are here to guide you.